Homeowner Recovery Program

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Apply for assistance from ReBuild NC’s Homeowner Recovery Program.

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Se aceptan solicitudes para el Programa de recuperación de ReBuild NC para propietarios de viviendas.

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ReBuild NC Centers are open for limited curbside and in-person appointments. Call 833-ASK-RBNC to book an appointment.   

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If your home was damaged by Hurricane Florence or Hurricane Matthew, ReBuild NC may be able to help. The Homeowner Recovery Program provides assistance to repair, reconstruct, replace or elevate your home or reimburse you for completed repairs. You can participate even if you have received funds from other sources, though you must include that information in your application.

ReBuild NC Centers are open for limited curbside and in-person assistance by appointment only. In addition, you can easily apply to the program using the online application. If you would prefer to receive an application by mail or email, please call 833-ASK-RBNC (833-275-7262) or email ask-rbnc@rebuild.nc.gov. You are welcome to contact the program by phone or email with questions, or to schedule a curbside or in-person appointment at a ReBuild NC Center where you can drop off/pick up forms or receive application assistance from a ReBuild NC representative. 

Once your complete application has been received, the program will review your application to determine if it meets eligibility requirements. If eligibility criteria are met, the program will then verify any disaster assistance you received from other sources, such as FEMA, SBA, and insurance, and contact you to schedule necessary inspections of your damaged home. Inspections will include an environmental review, a damage inspection, an asbestos building survey, and for homes built before 1978, a lead-based paint assessment.

Once the program completes its review of your application, as well as all inspections, your award amount will be determined and made available for you to review. If you are eligible for rehabilitation or replacement of your damaged property, ReBuild NC will assign a contractor to your project to complete any construction or replace your mobile home. Through every step, ReBuild NC is here to answer all your questions and keep you informed.

More information about the 8-Step HRP process is available here.


To be eligible for the Homeowner Recovery Program, you must:

  • Have a home that was damaged in Hurricane Florence or Hurricane Matthew.
  • Have owned and occupied your home at the time of the disaster, and must continue to own your home through project completion.
  • Have occupied the home as your primary residence at the time of the storm.
  • Be lawfully present, have legal authority to enter into a funding award, and be willing to give program staff, inspectors, and contractors access to the damaged property.
  • Have a household income that is less than 150 percent of the Area Median Income (AMI). You may be ineligible if your household income is greater than 150 percent of the AMI. For example, a family of four in Cumberland County with an annual household income of $87,150 would be at 150 percent of the AMI. However, ReBuild NC encourages any applicant who believes he or she may be eligible. Homeowners who previously applied to the program between November 2017 and June 2019 (Phase I applicants) must have a total household income below 120 percent AMI.